Welcome to Arkansas State University!

Information and Technology Services

ITS building

Scheduled Maintenance Outages

The “Call Me” option in DUO will be discontinued starting Nov. 2, 2021. DUO is the two-factor authentication application used by A-State as part of the commitment to data security. More information, and instructions for changing the "Call Me" option, are online

The weekend following the 3rd Friday of each month is the regularly scheduled “Maintenance Window” for enterprise IT systems.  Occasionally the dates are adjusted to accommodate other University business processes but in general these are the weekends you can expect downtime on major systems.


***For Support***


Contact the ITS HelpDesk at 870-972-3933 or via email at itshelpdesk@astate.edu

Submit a ticket into Team Dynamix  (HelpDesk workorders)