Welcome to Arkansas State University!



The Offices of Procurement Services and Travel Services are announcing a new feature of SAP Concur that will go live June 26, 2023. Concur Detect by Oversight is an automated auditing tool that will help both departments streamline and improve the processing of Expense Reports. As early as this week, you will begin to see a new status message on Expense Reports that says “Pending External Validation” after submission. The purpose is to make sure the audit flags and exceptions we’ve built work and to provide data into the Oversight software for trend analysis before go live. Until go live, the Expense Report will stay in this status for 6 hours before being pushed through the normal approval workflow steps. Other than this there will be no changes to how you process or approve Expense Reports. If you have questions or concerns, please contact Traci Ellington, 972-3261.



Beginning with the statement period March 16-April 15, all Department Card transactions will be reconciled on a monthly basis per billing cycle similar to PCard reconciliations. Department Card reconciliations will no longer be processed per trip or per employee. The Department Card statement reconciliations will be due monthly on the same day as PCard statement reconciliations. Instructions for entering these expense reports in Concur can be found here. If you have any questions, please contact the Travel Department at travel@astate.edu or 972-3903.



Effective October 1st, some minor changes are being made to our Concur Travel Management System.  These are intended to improve the travel request and expense reporting processes.

Users will notice a change in the screen layout, but, the required information and elements needed to complete requests and reports will remain the same. 

Should you have questions or need additional information or assistance please visit the Travel Service Page or contact Traci Ellington at 972-3261 or tellington@astate.edu.



Please note that all meal tips must be written on receipts by the purchaser. Tips cannot be typed in at a later date.



Effective April 22, the university will no longer make rental car arrangements for guests of state. Guests of state will be required to make their own rental vehicle arrangements and can be reimbursed for their out of pocket expenses via requisition.



Effective March 17, due to increasing gas prices, the State is temporarily increasing the mileage reimbursement to $.52 per mile for privately-owned motor vehicles while used on State business. Mileage reimbursement prior to March 17 will remain at $.42 per mile.



To begin the fall 2021 semester, Arkansas State is updating its travel policy.

In order to engage in official travel for A-State, each traveler must adhere to the published United States Centers for Disease Control (CDC) travel recommendations regarding testing, quarantine, and isolation, which currently may be found at the following links:

Should the CDC modify its guidance, A-State will update its policy to align with the published guidance.

Exceptions to these guidelines may be granted by the Office of Human Resources for official travel related to intercollegiate athletics or other activities that require COVID testing both before and after travel.

This campus procedure takes effect immediately.

If you have any questions, contact Human Resources at hr@AState.edu



In October we announced our transition to the new credit card program with Bank of America. By now most of you may have your new cards. It is now time to activate and start using your new card. You can shred or cut up the old US Bank card.

To help with the activation process and understanding the new Global Card Access website, we have put together a slide presentation and will also provide a link to the PowerPoint slides.

It is okay if you’ve already made purchases in the new billing cycle with the US Bank card. In Concur you will have two Statement Reports for this reconciliation period. One for the US Bank card and one for any new transactions done on the Bank of America card. The US Bank cards will be deactivated/disabled once all the new cards have been passed out to existing cardholders and we’ve verified that everyone has activated their cards.

If you still need to schedule a time to pick up your card or have any issues or questions please contact the Card Administrators.
Mike Smith, 4230
Garry Patterson, 2333



Travel Services has developed a new FAQ page about cancellations due to COVID-19. Please keep the following items in mind when canceling travel plans.

  • Contact the businesses you've made reservations and arrangements with, such as hotels, conference organizers, and airlines.
  • Complete the Cancellation of Travel Form and attach to the Expense Report as necessary.
  • If there have already been card transactions associated with the trip, an Expense Report will still need to be completed in Concur.
  • Each department must develop a standard for maintaining all credits/vouchers from airfare that was originally purchased on Travel Cards and/or Department Cards to ensure that they are used for university business only.

If you have additional questions please contact Travel Services at Travel@AState.edu or 870-972-3903.



For default FOAP changes and Delegate access contact cpi-security@astate.edu.

When entering Concur descriptions and comments, please do not use double quotes (“ “) when entering a word or phrase, such as “Mentor Monday”. Also, do not use the pipes symbol (|). The pipes symbol is located on the same keyboard key as the backslash symbol. These symbols cause errors when Concur information is fed over into Banner.

Don't forget to complete a Cash Transmittal Form when paying back travel in cash at the Cashier's Window.



Effective 10/14/2019, the Expense Report default FOAP will no longer feed from the Request Header. It will come from the Traveler’s Profile. If the default FOAP on the Profile is incorrect, contact cpi-security@astate.edu with the updated information.



Effective immediately, if meals are being reimbursed for a one-day trip, a travel memo will need to be signed by the traveler, the traveler’s supervisor, and the appropriate Vice Chancellor.  The operating procedure for day travel and the travel memo can be found at the following link:  http://www.astate.edu/a/finance/procedures/finance/fa-travel-day-travel.pdf



The Traveler must acknowledge their Travel Advance responsibilities by typing, “I agree” into the Cash Advance Comments field on the Travel Request when an advance is requested.

The transaction date on the T-Card and Department charges is the transaction date fed from US Bank and it cannot be updated. This can cause an exception warning to popup with the message that the transaction is outside of the trip start and end dates. For these type of transactions, this is OK and the report should be submitted and approved. Department Card Expense Reports should have the Trip Start and Trip End dates matching the Traveler’s actual travel dates.

Travel Advances and paying back personal expense on the T-Card/Department Card can be done through Marketplace. Contact Travel for the link. When paying back in cash at the Cashier’s Window please use the following Fund and Account codes, do not include an Organization or Program.

Travel Advance: Fund 110000 and Account 163500
Personal Expenses on the T-Card/Department Card: Fund 110000 and Account 140230



The Office of Travel Services would like to make several exciting announcements as we move into Fiscal Year 2020.

  • Our office location has moved to the Procurement side of the Facilities Management building and we have a new central phone number, 972-3903.
  • Garry Patterson, gpatterson@astate.edu, is now the card administrator for T-Cards and Departments Cards. Any new card requests, new cardholder training, credit limit changes, card issues will go to Garry. Our office will be the final approval for T-Card and Department Card reconciliation in the Concur Travel System.
  • The Trip Optimizer is only required if the round trip exceeds 100 miles per day, proof of mileage is still required.
  • Cash advances can now be paid back through Marketplace – contact us for the link.



Effective May 7th the title "Additional Information" will change to "Description" on the Expense Report entries. 

Please check back for continuous updates and announcements. For questions, contact Travel Services.