How to Register
- Complete the AAS New Student Application
- Documentation is not required when you submit your application, it may be submitted at a later date.
- If you require a paper application, please come to the office or email us at dservices@astate.edu.
- You must schedule an intake meeting with one of our counselors via Penji.
- We offer meetings in-person, by phone, and via zoom.
Our Goal
AAS focuses on facilitating opportunities to stimulate and create a barrier-free environment, eliminating academic, social, and physical obstacles which impede students’ access to a higher education. We actively work to:
- Eliminate any barrier that could hinder a student’s success and feeling of belonging in the university setting.
- Advocate for spaces, programs, and services that are not only accessible but inclusive.
- Hear the concerns of students and advocate on their behalf if needed.
- Foster the confidence in students so that they learn to advocate for themselves in the university setting and beyond.
- Encourage and support academic achievement, personal and professional development, accountability, and lifelong learning for all students with disabilities.
Become a Volunteer Note-Taker today!
AAS recruits volunteer note-takers who are willing to share a copy of their notes with a student with a disability.
To Volunteer:
- Log in to the AIM Portal (You may be redirected to enter your MY.ASTATE credentials before returning to AIM)
- Complete and submit the 'Note-taking Volunteer Application'
- Upload notes to AIM no less than 2x per week
For any questions, please contact our Note-Taking Coordinator, Dominique White.
Disability Grievance Procedure
Arkansas State University has adopted an Internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations while implementing Title II of the Americans with Disabilities Act.
Title II states, in part, that "no otherwise qualified disabled individual shall, solely due to such disability, be excluded from the participation in, be denied the benefits for, or be subjected to discrimination" in programs or activities sponsored by a public entity. Complaints should be submitted to the Director of Access & Accommodation Services, coordinator of ADA and 504 compliance efforts for A-State students. Grievance forms are available both on the web (please click here to download the PDF) and in the Access & Accommodation Services office.
Process and Procedure for Filing a Complaint:
- A complaint should be filed in writing, contain the name and address of the complainant (or campus resident location), and briefly describe the alleged violation of the regulations
- A complaint should be filed within 35 school days after the complainant becomes aware of the alleged violation. (Processing of allegations of discrimination that occurred before this grievance procedure was in place will be considered on a case-by-case basis)
- An Investigation, deemed appropriate, shall follow upon the filing of a complaint. The investigation shall be conducted by the ADAAA and 504 coordinator.
- This process contemplates informal, but thorough investigations, affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to a complaint. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the investigating official (s) and a copy forwarded to the complainant no later than 25 school days after its filing.
- The ADA coordinator shall maintain the files and records of Arkansas State University relating to the complaints filed.
- The complainant can request a reconsideration of the case in instances where they are dissatisfied with the resolution. The request for reconsideration should be made within 15 school days to the Access & Accommodation Services Committee.
Reconsideration Process:
If complainant requests a reconsideration of the case in instances where they are dissatisfied with the resolution determined by the Access & Accommodation Services Committee, a written request for reconsideration should be submitted to the Vice Chancellor for Diversity and Community Engagement. The decision of the Vice Chancellor will be final.
The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person's pursuit of other remedies such as filing of an ADA complaint with the responsible federal department or agency. Use of the grievance procedure is not a prerequisite to the pursuit of other remedies. The entire process shall be constituted to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that Arkansas State University complies with the ADA and implementing regulations.
STUDENT SATISFACTION SURVEY