Information Technology Services

Supporting The Pack Through Technology
Get 24/7 phone support from the IT Help Desk. Give us a call at 870-972-3933 or email itshelpdesk@astate.edu or visit us on the first floor of the Dean B. Ellis Library (Room 149)
Monday - Friday
8:00 a.m. - 5:00 p.m.
The ITS Knowledge Base is your go-to resource where students, faculty, & staff can access step-by-step instructions and find troubleshooting tips.
Common FAQ
A-State's Card Center is located in room 149 on the first floor of the Dean B. Ellis Library.
For help, call the Campus Card Center at 870-972-2900
Your A-State ID is how you load and spend your Flex Dollars, the key to your student housing building, and how you utilize your campus funds.
An A-State ID is limited to enrolled students, faculty, & staff.
Cost:
The first A-State ID is free. Replacements for lost or damaged cards are $20.
Add your card to your mobile wallet by downloading the eAccount app on Android or iPhone
A-State provides a variety of licensed software to support student's needs. From Respondus Lock-Down browser to Microsoft 365, we give you the tools to succeed in A-State's digital landscape. Check out what is available for you to download!
A-State's Pack Portal is your one stop shop for all your campus needs. From students
registering for classes to human resources, you can easily find the information you
need.
Connect With Us.
Contact IT Services Helpdesk
(24 hours/7 days per week)
Our goal in ITS is to help students, faculty, and staff with technology by providing solutions, support, and a secure digital foundation that helps students thrive and supports faculty & staff.
ITS Leadership






