Welcome to Arkansas State University!


virus computer

If you think you may have been compromised, or notice any suspicious activity occurring, you should take action as soon as possible to prevent any exposure to data or other university systems, and take the following steps:

  • If your department has a designated IT Support person, contact him or her to check your device.
  • If you do not have a designated IT Support person, or do not know who that person is, please contact ITS Security at 870.972.3770 so the appropriate individuals can be contacted.

Some common signs that your device has been compromised

  • A sudden reduction in the computers' performance.
  • Unusual behavior, such as windows popping up or closing down.
  • Applications terminating or restarting.
  • Sporadic failed logins, even with a verified correctly entered password.

Your computer may have been infected with a computer virus or malicious software, and this can cause sensitive information such as account information, passwords, altered data, or service disruption to occur. Some issues may simply be software or hardware issues, but it is always better to safe than sorry.