How will University Housing communicate with me?

Our preferred method of communications is through email. We will use the personal email provided on your admissions application until you either attend an Orientation session or become an A-State concurrent student at which point we will use your official A-State student email account. 

Can I receive mail to my residence hall?

No. USPS, Fedex, UPS, etc. do not deliver to our residential locations. Students may purchase a P.O. Box at the University's Postal Center located on the second floor of the Reng Student Union.

Can I change my meal plan during the Spring semester?  

Yes, students are able to change their meal plan as long as it is prior to January 3^rd by 5:00pm and what is advertised at the start of each semester. On campus housing students should review their A-State email as well as the Dining Services website to ensure they are selecting a plan for which they qualify.

Please find the Dining plan site here: Plan Options (sodexomyway.com)

What is the process for a room change?

Room changes are evaluated on a case by case basis. The REC must approve room changes within the building. Contact the REC over your community to initiate a change from one residence hall to another. Spring room changes requests are on hold until the 11^th day of class, which is January 22^nd.

How can I become a RA?

Applications are available during the Spring semester for the next academic year and can be located on the University Housing Web page. Students complete an application and interview process. Applications will go live at the beginning of each spring semester.

Do I have to move out for Fall, Winter, or Spring Break?

Our residence halls are closed for Fall, Winter, and Spring Break. However, students may sign up to stay throughout each break for an additional fee by submitting the break extended stay form that will be sent out via email to all in room residence hall students. Residence Halls that close are: Arkansas Hall, Kays Hall, NorthPark Quads, University Hall, and the Living Learning Communities. Apartments and Greek Village do not close for breaks.

Who can cancel a meal plan in full?

Only students living in apartments or off campus students are able to cancel a meal plan in full prior to the deadline at the start of the semester. Once the date of residence halls is listed as opened in the academic calendar, it is too late to cancel. It is important for students to know they must have a meal plan in the spring for unused flex to roll over from a fall board plan.

Do board plans roll over to VMP plans or vice versa?

No, the two meal plans do not work with each other. If a student had a Board plan during the fall semester, they have to select a board plan for the Spring semester for the flex to roll over to in the spring semester. Any un-used board plan flex does not roll over at the end of the Spring semester.

Do I have to be admitted to A-State before I can apply for housing?

Yes, before you can apply for housing you must be formally admitted into the University. This includes receiving your student identification number along with information to set up your username and password for the my.AState Portal.

How do I apply for on campus housing?

Before you begin the application process you will first need to activate/create your student username.

Activate my Digital ID >>

Once you activate your student username you will need to navigate to the my.AState Portal.

Go to the my.AState portal >>

You will use the username and password that you previously activated. Once you have successfully logged in, you will see a set of External Applications. You should click on the A-State Housing Portal icon and it will direct you to the application process. In order to successfully complete the electronic application, you are encouraged to read and follow directions on each screen in the portal.

When is the Housing Deposit available? The Housing Deposit term online is not the correct term. Can I still pay for it?

Housing deposits are available for payment on November 1^st and can be paid on this date any time after that date. The term is related only to when a student makes the deposit. The deposit will stay active until the student’s first semester in residence.

When/Where do I pay the $100 housing deposit?

You are encouraged to pay the deposit as early as possible. You have two payment options:

Pay Online

To pay online, log into my.AState, the campus portal. Once you have successfully logged in, you will see a set of External Applications.

Select:

• MyBill
• Deposits
• Residence Hall Deposit

Please note that once the A-State Treasurer’s Office receives the deposit it takes 24 hours to show on your housing application. The deposit term will always indicate the current academic term, but the deposit applies to your first semester on campus.

What happens if I change my mind after completing my application and deposit?

Fall Residents (Resident who takes occupancy of room during fall term of the academic year)
o Residents who cancel on or after May 15^th will forfeit their housing deposit
o Residents who cancel on or after July 1st will be responsible for the full contract

Spring Only Residents (Resident who takes occupancy of a room after the fall term has ended)
o Residents who cancel on or after December 1st will forfeit their housing deposit
o Residents who cancel on or after January 2nd will be responsible for the full contract

Residents who meet the conditions for cancellation will be assessed prorated room and board costs based on his/her check-out date.

Prorated Rent (when applicable)

Prorated rent is determined by dividing the room rate by the number of days in the semester. This daily rate is then multiplied by the count of days from the official Contract start date through the date when proper checkout procedures have been completed

Cancellation request must be in writing. This can be done via email at housing@astate.edu or by mail P.O. Box 2774, State University, AR 72467. Please refer to the A-State Housing Contract for complete details regarding the cancellation policy.

As a freshman can I live at home and commute to Arkansas State University?

Yes, first year students are required to live on campus and should not sign a contract elsewhere. We believe that the on-campus housing experience will contribute to college success including better grades and eventual graduation. Students living on campus will have more opportunities to connect to the University. First-year students living at the legal residence of their parent(s) or legal guardian(s) within a 25-mile radius of campus or first-year students who are at least 21 years old prior to the academic term starting may complete the Request for Waiver of Living on Campus which can be found on the University Housing website for the 2024-2025 academic year the review will be released in the Summer prior to the academic year starting. For students starting college in the Fall, the application is available in March. Waiver Requests along with appropriate documentation will be reviewed by a committee for a decision.

Off campus housing waiver: off-campus waiver form

What is a Living-Learning Community (LLC)?

The LLCs are special interest housing for students wanting to live and learn with like-minded students. We currently have seven LLCs in various locations across campus: Honors LLC, STEM den, ROTC LLC, N.G. College of Business 'Griffin House', Rugby LLC, Art and Innovation LLC and Music LLC.

Can I tour the building/room I will be living in?

Arkansas State University has “show” rooms in designated buildings. You can arrange to see one or more of these “show” rooms by calling our office at (870) 972-2042.

How do I create a roommate group?

Roommate groupings are made before housing selection begins in the Housing portal. If you know your desired roommates, you can search them by name on the portal. If you're looking for a roommate, you can browse profiles and send messages to other students.

How can I request a private room?

Private rooms are assigned only if space is available. Students can request to be placed on a private room waiting list at the front desk of the residence hall in which they are assigned during the first week of fall and spring classes. Students on the waiting list will be placed in order according to date of housing deposits. If space becomes available and a private room can be offered, you will be contacted via email by the Assignments Coordinator.

When can I select my room assignment?

After a student has started their application in the A-State Housing Portal, they will be contacted via email during the spring with instructions on how to select a room. Students are encouraged to have their top three communities in mind prior to room selection. Students will select the building and room where they are eligible to live. University Housing encourages students to check their email regularly.

How will University Housing communicate with me?

Our preferred method of communications is through email. We will use the personal email provided on your admissions application until you either attend an Orientation session or become an A-State concurrent student at which point we will use your official A-State student email account. 

Can I receive mail to my residence hall?

No. USPS, Fedex, UPS, etc. do not deliver to our residential locations. Students may purchase a P.O. Box at the University's Postal Center located on the second floor of the Reng Student Union.

What size bedding will I need to bring?

Honors Living-Learning Community double rooms, Arkansas, Kays, University, NorthPark Quads, and Collegiate Park have twinXL-sized beds. Honor Living-Learning Community single rooms, Red Wolf Den, N.G. College of Business LLC, STEM Den and ROTC Living-Learning Communities have full-sized beds. The dimensions of the twinXL sized mattresses are 36”x80”. The dimensions of the full-sized mattresses are 54” x 75”.

Are there housing specific scholarships?

For housing scholarship questions, we ask you to reach out to our Financial Aid and Scholarships department at finaid@astate.edu or 870-972-2310.

What safety measures are in place at the halls?

Arkansas State University has its own University Police Department with officers on patrol 24 hours/365 days a year. Many of our residence halls and apartments have swipe card access to the building and all areas have key access to the individual room/apartment. University Housing has full-time staff members that live in many of the housing facilities across campus, and employed students living on campus to serve as Resident Assistants. University Housing full-time and student staff serve in an on-call duty rotation 365 days/year. Many areas on campus have cameras in public spaces within buildings and parking lots.

What happens if I change my mind after completing my application and deposit?

Fall Residents (Resident who takes occupancy of room during fall term of the academic year)
o Residents who cancel on or after May 15^th will forfeit their housing deposit
o Residents who cancel on or after July 1st will be responsible for the full contract

Spring Only Residents (Resident who takes occupancy of a room after the fall term has ended)
o Residents who cancel on or after December 1st will forfeit their housing deposit
o Residents who cancel on or after January 2nd will be responsible for the full contract

Residents who meet the conditions for cancellation will be assessed prorated room and board costs based on his/her check-out date.

Prorated Rent (when applicable)

Prorated rent is determined by dividing the room rate by the number of days in the semester. This daily rate is then multiplied by the count of days from the official Contract start date through the date when proper checkout procedures have been completed

Cancellation request must be in writing. This can be done via email at housing@astate.edu or by mail P.O. Box 2774, State University, AR 72467. Please refer to the A-State Housing Contract for complete details regarding the cancellation policy.

Can I pay my rent monthly?

Housing room and board charges are applied at the start of each semester to the resident’s account. Students who want to set up a payment plan for their room charges should contact the Treasurer’s Office at sasbillpayments@astate.edu. Faculty/Staff living on campus are required to enroll in payroll deduction.

Will I have to be present for University Housing, Facilities Management, or IT staff members to enter my room?

No, members of each area will enter a student’s room with or without them present. Unless an emergency exists or occurring during a break period, staff wait to enter a room until after 9a.

Where can my guest park?

Visitors may park in designated visitor parking zones (no charge) indicated with the visitor signage. Visitors may use paid meter or garage parking. Payment is required at the rate displayed from the meter/pay station. No permit is required. Visitor Parking Map: visitor-metered-parking.pdf (astate.edu)

Parking Regulations:  DPS_PARKING_REGULATIONS_P-MV REGULATIONS_ 2023-24 (astate.edu)

Can my guest spend the night in my room?

Yes, a guest can stay for no longer than two nights in a row and no more than 5 nights per month. All visitors must be a minimum of 18 years old and have a valid photo ID to be allowed guest privileges. Guests younger than 18 who are accompanied by their parent(s) or guardian(s) may visit from 8 am to midnight. Students should ensure they are checking with their roommates for agreement prior to this occurring. Students may not host a guest without permission from the resident’s roommate(s) prior to the guest’s arrival.

Student handbook: student-handbook.pdf (astate.edu)

Can I tour my room/apartment before I move in?

Arkansas State University has “showrooms” in designated buildings. You can schedule to see one or more of these “showrooms” by calling our office at (870) 972-2042 or visiting during New Student Orientation or Campus Tour.

How can I register my pet?

Pets are only permitted at the Village and Circle. To register a pet, please email housing@astate.edu inquiring about registering a pet. Pets are not permitted anywhere else on campus unless it is an approved Emotional Support Animal. Both ESAs and pets in the Village/Circle must be approved prior to being brought to campus.

How can I register my Emotional Support Animal?

To register an Emotional Support Animal, please fill out the Emotional Support Animal Application found on our University Housing webpage and email to dservices@astate.edu. You can also mail to Access and Accomodations P.O. Box 360 State University, AR 72467, or turn in a physical copy to Access and Accomodations located in the Reng Student Union, 2^nd floor room 2181.

Can I receive mail at my apartment?

No. USPS, Fedex, UPS, etc. do not deliver to our residential locations. Students may purchase a P.O. Box at the University's Postal Center located on the second floor of the Reng Student Union

Can I have an extra key to my room/apartment?

No, students are only given one set of keys when they check into their residence.

How can I get proof of residency?

Students can get a proof of residency by coming by the University Housing office located in the Reng Student Union Room 2167.

How does billing work?

Student can find and pay for their tuition and fees on their student account through Banner Self Service student account in the My Bill portion. For additional questions, please contact the Treasurer’s office at 870-972-2285.

Treasurer’s Office webpage: Treasurer's Office (astate.edu)

Will my scholarship apply towards Housing charges?

To discuss housing scholarships, we ask you to reach out to our Financial Aid and Scholarships department at finaid@astate.edu or 870-972-2310.