Welcome to Arkansas State University!

Transcripts

This page contains information about obtaining copies of A-State transcripts and records. For information about sending transcripts from other institutions to A-State please visit the Transfer Work page.

***Please note that due to COVID-19 concerns, we are discontinuing same day pick-up service.  All transcripts must be sent out by mail or electronically.*

Policies & Procedures

We do not accept requests over the phone, by fax or by email for any records.

Transcripts are issued at the written request of the student or appropriate institutions and officials.

Official transcripts of the student's ASU permanent record are issued on "security" paper with the seal of the University and the Registrar's signature.

Transcripts which have been presented for admission or evaluation of credit become a part of the student's permanent record and are not reissued. Transcripts from other institutions, (including High School), must be obtained directly from the original issuing institution.

Transcripts requested for currently enrolled students during the final exam period may have incomplete information from that term.

Transcripts or other evidence of attendance will not be issued to or for a student who is in debt to the university.

A full list of Transcript Policies can be found in the most current bulletin.

To Obtain an Official Copy of Your Transcript

  1. Ordering Official Transcripts via the National Student Clearinghouse

Transcripts are available to order through the National Student Clearinghouse at nominal cost for all current students and alumni. Orders may be placed at any time for an electronic.

To order, go to the National Student Clearinghouse website and select Arkansas State University, then follow the prompts to enter your information.

Important Notes for ordering online:

If you are a first-time visitor, you will be directed to create a personal profile and user ID/Password, which you can use to place future orders.

  1. Electronic PDF official transcripts must be delivered directly to the intended recipient.  If you order a transcript to be sent directly to yourself, you will be unable to forward the electronic transcript to another recipient.
  2. The electronic transcript link is valid for 30 days.
  3. A debit or credit card is required
  4. You may attach two additional forms to your transcript request. Acceptable forms are as follows: Law and Medical Applications, Nursing Board Forms, Scholarship Applications, Admission Application. The following formats will be accepted: pdf, doc, docx, gif, jpeg, and bmp.

National Student Clearinghouse Transcript Delivery Options

  • Electronic Exchange - Transcript will be sent via Electronic Exchange (ETX). Only available when sending to partner Electronic Exchange institutions.
  • Electronic PDF - Shortly after your request is processed by A-State, your transcript recipient will be emailed a link to a secure Internet page to retrieve your official transcript. Upon that email notification, your credit card/Debit card will be charged. The National Student Clearinghouse guarantees that your recipient is notified when your transcript is ready for retrieval at the email address you provided at the time you placed the order; however, the A-State is not responsible for determining if the recipient retrieves or accepts the transcript. We suggest that you contact your recipient and verify that your official transcript sent via this delivery method is acceptable.

 


*****IMPORTANT INFORMATION REGARDING ARKANSAS DEPARTMENT OF HIGHER EDUCATION (ARKANSAS LOTTERY SCHOLARSHIP)*****

Please note : To have a transcript sent to ADHE (Arkansas Department of Higher Education)  Arkansas State University will not mail paper copies of transcripts to the Arkansas Department of Higher Education (ADHE). You can send the Transcripts electronically (PDF) through National Student Clearing house. When selecting the recipient, choose Educational organization AND  Arkansas Department of Higher Education (ADHE) from the drop down list. 

  1. Ordering Official Transcripts  - A-State Self-service Banner (SSB)

Students with access to SSB (Self-service Banner) may order official transcripts through their SSB account.

  1. Login to Self Service (current students use my.AState)
  2. Click 'Student'
  3. Click 'Student Records'
  4. Click ‘Request Official Transcript through A-State - Standard Mail /FedEX/EDI (Speede)’

CHOOSE ONLY ONE OPTION BELOW.

  1. External College Code- You may look up the code of the college to which you want your transcript sent. If you want to send your transcript ELECTRONICALLY, you must use this option. Please note, we are not able to send electronic transcripts to all colleges at this time.***If this option is selected, please do not update the address fields to ensure that the institution receives your official transcript.***
  2. One of Your Addresses- You may choose one of your address types if you want the transcript sent to you.
  3. Internal College- This is a list of ASU Colleges. If you want your transcript sent to an ASU College, choose one from the drop down list. If you need to send it to a specific department within the college, please enter it in the additional address lines on the next page.
  4. Issue to- Type the name of the person or institution to which you want your transcript sent. You will type the address on the next screen.
View directions with screen shots >>

Please Note :

  • Transcripts sent to Arkansas Department of Education (ADE) You can send the Transcripts electronically to Arkansas Department of Education (ADE)  Please select the External College Code method below and use code - 912216 to send ADE an official, electronic (EDI) copy of your academic record. If you have any questions, please contact the Transcripts.
  • Transcripts will not be processed on weekends, holidays and during school breaks.
  • If you are an Occupation Therapist (OT) student and require a verification letter for Licensure purposes, Please contact our Transcripts office for assistance before making a transcript request.

3)      Mail Requests

Print a Transcript Request Form, complete the form, and mail it to the address listed on the bottom of the form. Please include a check for $10.00 made payable to Arkansas State University. (You may get both undergraduate and graduate on the same request for $10.00) 

Please include the following information with your written request

  • Address
  • Date-of-Birth
  • Social Security number
  • Destination of the transcript
  • Date of request
  • Include $10.00 per official copy ordered

Ordering your transcript via mail can cause a delay of several days and a week or more during peak volume times. The quickest method for requesting and receiving your transcript is using the online method mentioned above. If you are experiencing problems when using the online option, please contact our office for assistance before making a request via mail.

4)      Special Delivery Service (FEDEX)

FedEx overnight delivery service is available for an additional $25.00 fee. In order to guarantee overnight delivery, you must make the request by 10:00 a.m. A physical address must be provided if this method is used. FedEx will not deliver to post office (P.O.) boxes. FedEx Overnight will not deliver on the weekend. Requests on Friday will be delivered on Monday ONLY if requested before 10:00am

  1. In Person Requests

Transcripts can be ordered for $10.00 if requested in person or in writing by mail. 

To order in person or by mail, follow these steps:

    1. Go to the Cashier's Window, located on the 2nd floor of the Student Union, to pay $10.00 for your transcript.
    2. Bring your receipt to the Transcripts department in the Office of the Registrar, located in the Student Union Building/RSSC, Room 2124. Photo ID is required.

Students Prior to 1990
For transcripts before Fall of 1990 you must request your first copy from the Transcripts office or you can contact our office to be put into the system for online requests. You cannot view your transcript on the web or request a copy online for course work prior to Fall 1990. Once we have received a request from you, you will be able to view your course work totals - not course by course detail - and request future transcripts on the web.

 

TO OBTAIN AN UNOFFICIAL COPY OF YOUR TRANSCRIPT

Unofficial transcripts are free and immediately viewable. An unofficial transcript may be all you need if you want a copy of your record for your own reference.

  1. Login to Self Service (current students use my.AState)
  2. Click 'Student'
  3. Click 'Student Records'
  4. Click 'Academic Transcript'
  5. Choose academic level and click 'Submit'
View directions with screen shots >>

Our office will not provide unofficial transcripts from Fall 1990 - present.

OTHER AVAILABLE RECORDS

Immunization records and test scores may be requested in person or by mail for a $2.00 charge per copy of each. Some former student's immunization records and/or test scores may not be available from our office.

Letters of Good Standing are no longer available. The student's most current standing is printed on their transcript.