This page contains information about obtaining copies of A-State transcripts and records. For information about sending transcripts from other institutions to A-State please visit the Transfer Work page.
***Please note that due to COVID-19 concerns, we are discontinuing same day pick-up service. All transcripts must be sent out by mail or electronically.***
Policies & Procedures
We do not accept requests over the phone, by fax or by email for any records.
Transcripts are issued at the written request of the student or appropriate institutions and officials.
Official transcripts of the student's ASU permanent record are issued on "security" paper with the seal of the University and the Registrar's signature.
Transcripts which have been presented for admission or evaluation of credit become a part of the student's permanent record and are not reissued. Transcripts from other institutions, (including High School), must be obtained directly from the original issuing institution.
Transcripts requested for currently enrolled students during the final exam period may have incomplete information from that term.
Transcripts or other evidence of attendance will not be issued to or for a student who is in debt to the university.
A full list of Transcript Policies can be found in the most current bulletin.
To Obtain an Official Copy of Your Transcript
Transcripts are available to order through the National Student Clearinghouse at nominal cost for all current students and alumni. Orders may be placed at any time for an electronic.
To order, go to the National Student Clearinghouse website and select Arkansas State University, then follow the prompts to enter your information.
Important Notes for ordering online:
- Electronic PDF official transcripts must be delivered directly to the intended recipient. If you order a transcript to be sent directly to yourself, you will be unable to forward the electronic transcript to another recipient.
- The electronic transcript link is valid for 30 days.
- A debit or credit card is required
- If other documents must be sent with your transcript, you will have the option to upload them at the time of your request.
If you are having technical difficulties ordering a transcript through the National Student Clearinghouse, please contact them directly at (703) 742-4200 or by email to firstname.lastname@example.org.
Students Prior to 1990
For transcripts before Fall of 1990 you must request your first copy from the Transcripts office or you can contact our office to be put into the system for online requests. You cannot view your transcript on the web or request a copy online for course work prior to Fall 1990. Once we have received a request from you, you will be able to view your course work totals - not course by course detail - and request future transcripts on the web.
In Person Requests
Transcripts can be ordered for $10.00 if requested in person or in writing by mail.
To order in person or by mail, follow these steps:
- Go to the Cashier's Window, located on the 2nd floor of the Student Union, to pay $10.00 for your transcript.
- Bring your receipt to the Transcripts department in the Office of the Registrar, located in the Student Union Building/RSSC, Room 2124. Photo ID is required.
Print a Transcript Request Form, complete the form, and mail it to the address listed on the bottom of the form. Please include a check for $10.00 made payable to Arkansas State University. (You may get both undergraduate and graduate on the same request for $10.00)
Please include the following information with your written request
- Social Security number
- Destination of the transcript
- Date of request
- Include $10.00 per official copy ordered
Ordering your transcript via mail can cause a delay of several days and a week or more during peak volume times. The quickest method for requesting and receiving your transcript is using the online method mentioned above. If you are experiencing problems when using the online option, please contact our office for assistance before making a request via mail.
Hold for Degree
A transcript request can be made with the option to 'Hold for Degree.' This option ensures that your transcript will be produced with the current semester's degree on it.
When requesting transcripts during the semester you are graduating, if you need your degree posted to your transcript, select "Hold for Degree."
Allow approximately 10 days after the semester (and Christmas break for Fall requests) for grade holds.
Your transcripts will be processed according to the selection you made.
Special Delivery Service
FedEx overnight delivery service is available for an additional $25.00 fee. In order to guarantee overnight delivery, you must make the request by 10:00 a.m. A physical address must be provided if this method is used. FedEx will not deliver to post office (P.O.) boxes. FedEx Overnight will not deliver on the weekend. Requests on Friday will be delivered on Monday ONLY if requested before 10:00am.
To Obtain an Unofficial Copy of Your Transcript
Unofficial transcripts are free and immediately viewable. An unofficial transcript may be all you need if you want a copy of your record for your own reference.
- Login to Self Service (current students use my.AState)
- Click 'Student'
- Click 'Student Records'
- Click 'Academic Transcript'
- Choose academic level and click 'Submit'
Our office will not provide unofficial transcripts from Fall 1990 - present.
Other Available Records
Immunization records and test scores may be requested in person or by mail for a $2.00 charge per copy of each. Some former student's immunization records and/or test scores may not be available from our office.
Letters of Good Standing are no longer available. The student's most current standing is printed on their transcript.