Welcome to Arkansas State University!

Information and Technology Services

Previous Maintenance or Outages

ITS has RESCHEDULED the network maintenance that was scheduled for the evening of Mon., Nov. 23. This maintenance will now be completed on the evening of Mon., Jan. 4, from 8pm-12am. Reminders will be sent before the maintenance occurs.

ITS will be performing network maintenance on the evening of Monday, Nov. 23, from 8pm-12am, CST. During the scheduled time, all network related services as well as local and hosted applications for the ASU Jonesboro campus, will be intermittent or non-functional. Services and applications that will be affected include, but are not limited to, the following:

  • Internet access
  • Wireless services
  • Network access
  • Telephone services
  • Banner, including Self Service and INB
  • Blackboard/Tegrity
  • The ASU website
  • Other services and applications hosted on or off campus

As always, we (ITS) will work to provide minimal downtime and will have all services operational once the scheduled work is complete. ITS will send email alerts, as well as post information on our website, as updates become available.

In the event an emergency occurs or emergency personnel are needed during this time, please contact 911 from a cellular device.

If you have any comments or concerns, please provide correspondence to support@astate.edu or you can contact ITS at (870) 972-3033.


The weekend following the 3rd Friday of each month is the regularly scheduled “Maintenance Window” for enterprise IT systems.  Occasionally the dates are adjusted to accommodate other University business processes but in general these are the weekends you can expect downtime on major systems.

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