A complaint about any accredited program or program in candidacy status may be submitted by any student, instructional staff member, speech-language pathologist, audiologist, and/or member of the public.
Communication Disorders majors, faculty members, other Speech-Language Pathologists and Audiologists, or the general public are also provided with methods for contacting the Council of Academic Accreditation in the event that they should develop concerns about the Department of Communication Disorders compliance with CAA standards and regulations. The complaint procedure is detailed in the CAA Accreditation Manual (Section VIII) which is available online at the web address linked below.
The procedure stipulates that “complaints must pertain to accredited programs, must relate to the standards for accreditation, and must specifically describe the incidence that must have occurred in the last five years with all supporting data”. Submission requirements are also specified on the website and must be signed and submitted in writing to the chair, Council on Academic Accreditation, American Speech-Language-Hearing Association, 2200 Research Boulevard, #310, Rockville, MD 20850.
Every possible attempt is made to resolve student complaints and grievances within the Department of Communication Disorders using the grievance procedures listed in the student handbooks.
CAA Complaint Procedures