Welcome to Arkansas State University!

Patient's Rights

Our patients have certain rights and responsibilities:
  • Patients have the right to be treated with respect, consideration and dignity. Patients are responsible for treating staff and others with respect, consideration and dignity.
  • Patients disclosures and records are treated confidentially. Patients are given the authority to approve or refuse their release.
  • Patients are responsible for giving the written authority before requesting the information be sent to another facility or even sent to themselves. If a patient would like their information sent to another facility, they must fill out the Authorization To Release Patient Health Information form.
  • Patients are provided to the degree known, information concerning their diagnosis, treatment, and prognosis.
  • Patients are responsible to give the health center care provider complete and full information on their health status and to cooperate in treatment planning and follow-up.
  • Patients will be seen in a timely manner, between the hours of eight a.m. and four p.m., Monday through Friday. Patients responsibility is to make the appointment. There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.
  • Patients have the right to express grievances and suggestions to the health center. Patients responsibility is to state the grievance and suggestions in writing.
  • Patients are given the opportunity to participate in decisions concerning their health care.
  • Patients are responsible for asking appropriate questions and letting the health staff know when they are confused or do not understand.
  • Patients rights and responsibilities will be posted in the waiting area of the health center and copies of these will be available upon request.

What Is An Advance Directive?

An Advance Directive is a written or oral statement about how you want medical decisions made should you not be able to make them yourself and/or it can express your wish to make an anatomical donation after death. Some people make advance directives when they are diagnosed with a life-threatening illness. Others put their wishes into writing while they are healthy, in the event of unexpected situations.

Types of Advance Directives include:

  • Living Will - A written or oral statement of the kind of medical care you want or do not want if you become unable to make your own decisions.
  • Health Care Proxy - A document naming another person as your representative to make medical decisions for you if you are unable to make them yourself.

Should you have any of these forms, please submit copies to the SHC so they may be scanned into your records.