Our patients have certain rights and responsibilities:
Patients have the right to be treated with respect, consideration and dignity. Patients are responsible for treating staff and others with respect, consideration and dignity.
Patients disclosures and records are treated confidentially. Patients are given the authority to approve or refuse their release.
Patients are responsible for giving the written authority before requesting the information be sent to another facility or even sent to themselves.
Patients are provided to the degree known, information concerning their diagnosis, treatment, and prognosis.
Patients are responsible to give the health center care provider complete and full information on their health status and to cooperate in treatment planning and follow-up.
Patients will be seen in a timely manner, between the hours of eight a.m. and four p.m., Monday through Friday. Patients responsibility is to make the appointment. There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.
Patients have the right to express grievances and suggestions to the health center. Patients responsibility is to state the grievance and suggestions in writing.
Patients are given the opportunity to participate in decisions concerning their health care.
Patients are responsible for asking appropriate questions and letting the health staff know when they are confused or do not understand.
Patients rights and responsibilities will be posted in the waiting area of the health center and copies of these will be available upon request.