Welcome to Arkansas State University!

Patient's Rights

Our patients have certain rights and responsibilities:
  • Patients have the right to be treated with respect, consideration and dignity. Patients are responsible for treating staff and others with respect, consideration and dignity.
  • Patients disclosures and records are treated confidentially. Patients are given the authority to approve or refuse their release.
  • Patients are responsible for giving the written authority before requesting the information be sent to another facility or even sent to themselves. If a patient would like their information sent to another facility, they must fill out the Authorization To Release Patient Health Information form - http://wt-dc-prod.astate.edu/contentAsset/raw-data/d30f6308-ad34-4b49-8f3b-34e84942c840/fileAsset?byInode=true
  • Patients are provided to the degree known, information concerning their diagnosis, treatment, and prognosis.
  • Patients are responsible to give the health center care provider complete and full information on their health status and to cooperate in treatment planning and follow-up.
  • Patients will be seen in a timely manner, between the hours of eight a.m. and four p.m., Monday through Friday. Patients responsibility is to make the appointment. There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.
  • Patients have the right to express grievances and suggestions to the health center. Patients responsibility is to state the grievance and suggestions in writing.
  • Patients are given the opportunity to participate in decisions concerning their health care.
  • Patients are responsible for asking appropriate questions and letting the health staff know when they are confused or do not understand.
  • Patients rights and responsibilities will be posted in the waiting area of the health center and copies of these will be available upon request.