Welcome to Arkansas State University!

Frequently Asked Questions

Who can use the Student Health Center?

All current students enrolled and taking classes at the Jonesboro and Paragould campuses are entitled to receive services offered at the Student Health Center. Services include basic laboratory tests, immunizations, educational programming with confidential health education or classes, and other services. All new customers are required to submit a completed initial health/medical history form and consent for treatment. Employees may be seen for limited services i.e. Influenza vaccine.

Where is the Student Health Center located?

We are located at 333B Red Wolf Blvd. We are right next to the Football Stadium and adjacent to the First Care Clinic and Sports Medicine Clinic.

What are the hours for the Health Center?

Office Hours for the APRNs or Nurse: Monday - Friday, 8:00 am to 5:00 pm. Patients are seen from 8:00 am to 4:00 pm.

Do I need my Student ID?

Yes. All Students must have their Student ID before being seen.

Do I need an appointment?

In order to serve you better, we prefer you call us at 870-972-2054 to make an appointment with the APRN.  Walk-in visits for acute illnesses are accepted between 8:00 am - 9:00 am and 1:00 pm - 2:00 pm. The best time for shot visits such as allergy injections, birth control injections, immunizations, and TB skins test is from 11:00 am - 1:00 pm.

What do I do when the Health Center is closed?

You may choose to go to any of the following facilities, however, Arkansas State University does not assume responsibility for payment of emergency transportation, emergency room fees, prescriptions, or outside test such as x-rays, labs, etc.

What do I do in case of an emergency?

In case of a life-threatening emergency (i.e. heart attack, stab wound, choking, near drowning) call A-State Police at "9-911" or "911". Also, the above clinics and/or hospitals mentioned may be able to handle your emergency and/or serious health problem/ crisis.

If an ambulance is needed from the residence halls, please contact a staff member in order to ensure optimal service. 

What do I have to pay for?

There are certain fees for some services, and there are no student tuition fees collected to fund the student health center. The center receives approximately $1.00 for every student at ASU, so that is why some services are charged to the student.

What about confidentiality at the Student Health Center?

Information obtained and recorded in your medical chart is kept strictly confidential. The medical staff have access to your chart only. Students are protected under patient/provider confidentiality provisions. Medical information may be released only with your written permission, except in cases specified by the law.

What are my rights and responsibilities?

We keep the students rights and responsibilities posted in the Student Health Center so that you can understand your role in your health care.

Will I ever be referred to another health care provider?

Depending on your specific health care needs, you may be referred to a specialist, medical doctor, or other health care agency that may be better able to assist your health care problem or need. 

Will I get a note for class?

Students are encouraged to make mature decisions when they are too ill to attend class. All decisions concerning the impact of absence, as well as any arrangements for making up work, rest with the professors or instructors. The Clinic Nurse reserves the right to issue a note at her discretion.

Do you see employees at ASU?

The ASU student is our first priority with all services rendered. For work-related injuries, please notify supervisor and call the Company Nurse Injury Hotline 1-855-339-1893.