Welcome to Arkansas State University!

Frequently Asked Questions

Who can use the Student Health Center?

All current students enrolled and taking classes at the Jonesboro campus are entitled to receive services offered at the Student Health Center. Included are basic laboratory tests, unlimited visits, immunizations, educational programming with confidential health education or classes, and other services. All new customers are required to submit a completed initial health/medical history form and consent for treatment. Proof of required immunizations is requested. Employees may be seen re: work-related injuries/illnesses and may be seen for limited services i.e. Influenza vaccine.

Where is the Student Health Center located?

We are now located at 333B Red Wolf Blvd. We are right next to the Football Stadium and adjacent to the new First Care Clinic and Sports Medicine Clinic.. Our address is PO Box 1380, State University, AR, 72467-1380.

What are the hours for the Health Center?

Office Hours for the APRNs or Nurse: Monday - Friday, 8:00 am to 5:00 pm. Phone number is 972-2054. Patients are seen from 8:00 am to 4:00 pm.

Do I need my Student ID?

Yes. All Students must have their Student ID before being seen.

Do I need an appointment?

In order to serve you better, we prefer you call us at 972-2054 to make an appointment with the APRN. You may also want to schedule an appointment with the RN for immunizations and/or health education. There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.

What do I do when the Health Center is closed?

You may choose to go to any of the following facilities, however, the University does not assume responsibility for payment of Emergency Room fees, prescriptions, or other outside tests:

  • Refer to local phonebook directory
  • First Care - ASU site next to us, 932-3339
  • NEA Clinic Urgent Care, 1111 Windover Jonesboro, AR 935-9585
  • St. Bernards Regional Medical Center, 224 E. Matthews. Jonesboro, AR, 972-4100
  • NEA Baptist Memorial Hospital, 4800 E. Johnson, Jonesboro, AR, 936-1000

What do I do in case of an emergency?

In case of a life-threatening emergency (i.e. heart attack, stab wound, choking, near drowning) call ASU Police at "9-911" or "911". Also, the above clinics and/or hospitals mentioned may be able to handle your emergency and/or serious health problem/ crisis. The Student Health Center is able to handle minor injuries and illnesses.

What do I have to pay for?

There are certain fees for some services, and there are no student tuition fees collected to fund the student health center. The center receives approximately $1.00 for every student at ASU, so that is why some services are charged to the student.

What about confidentiality at the Student Health Center?

Information obtained and recorded in your medical chart is kept strictly confidential. The medical staff have access to your chart only. Students are protected under patient/provider confidentiality provisions. Medical information may be released only with your written permission, except in cases specified by the law.

What are my rights and responsibilities?

We keep the students rights and responsibilities posted in the Student Health Center so that you can understand your role in your health care.

Will I ever be referred to another health care provider?

Depending on your specific health care needs, you may be referred to a specialist, medical doctor, or other health care agency that may be better able to assist your health care problem or need. For example, if you are wanting a Hepatitis B vaccination and your 20 years or younger, you may want to seek the Health Department located on Washington Ave. in Jonesboro. The phone number is (870) 933-4585

Will I get a note for class?

Students are encouraged to make mature decisions when they are too ill to attend class. All decisions concerning the impact of absence, as well as any arrangements for making up work, rest with the professors or instructors. The Clinic Nurse reserves the right to issue a note at her discretion.

Do you see employees at ASU?

The ASU student is our first priority with all services rendered. We do see employees for Workers Comp Screenings per their Supervisor's directions.