Welcome to Arkansas State University!

Helpdesk Workorder Form

We are now using the EasyVista portal to enter in all Incidents and Service requests for ITS.

EasyVista is a platform that allows you to see where your issue is on the path to being resolved.

You can expect a response within 1 business day. Tickets entered over the weekend will be responded to on Monday.

HTTPS://ASTATE.EASYVISTA.COM

Consult the User Manual to guide you through the process or contact the IT Help Desk at 870-972-3933 for assistance. Please keep in mind that this is a new process for everyone, your patience is greatly appreciated.