Respondus LockDown Browser is required for online exams in some courses. Your Instructor will tell you if it is required for the course.
Respondus Lockdown Browser™ is a custom browser that locks down the testing environment within Blackboard. When students use Respondus Lockdown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into the exam until they submit it for grading. Respondus Lockdown Browser is available from the ITS Software Downloads page.
- Windows: 10 and 8.
- Mac: OS X 10.12 or higher.
- iOS: 11.0+ (iPad only). The course instructor must allow iPads to be used. Details
- Web camera (internal or external) & microphone
- A broadband internet connection
- Details and further requirements
Quick Links for Faculty
Quick Links for Students
Frequently Asked Questions
Q. I am using Respondus LockDown Browser for a test and I am being asked to choose a server. Which one do I choose?
A. Please select "AState Jonesboro and AState Online" from the Availably System drop down list. Click here for an example.
Q. I am trying to take a Respondus Test and it is asking me for a password?
A. Please check which browser you are using. If the test requires Respondus LockDown Browser, you must use that browser to access Blackboard to take your test. The Respondus LockDown Browser will enter the password for you.
Q. Can an iPad be used with LockDown Browser?
A. The iPad Edition of "LockDown Browser" (available from iTunes) enables a student to use an iPad to take exams that require LockDown Browser. However, the instructor must select the appropriate setting for each exam to permit students to use an iPad.
Common Error Messages/Issues and their related Articles
General Troubleshooting Steps
Follow these general troubleshooting steps for Respondus LockDown Browser:
- Check that the computer is supported
- Check that the LockDown Browser is updated
- Uninstall and then reinstall the LockDown Browser
- Open a ticket with Respondus Support
Technical support for Respondus Lockdown Browser is provided by Respondus and is available online using the following links