Blackboard Collaborate is a third party tool available to be used within Blackboard classes.
Blackboard Collaborate™ is a simple, convenient, and reliable web conferencing solution built for education and training. Engage with the material and your students. Thanks to robust collaboration and conference tools, everyone feels like they're in the same room together, regardless of their location or device.
All Blackboard courses have a link to Blackboard Collaborate as part of the initial course template. The Instructor of a course will make this link available if the course uses Blackboard Collaborate.
While Collaborate supports all browsers, Chrome or Firefox gives you the best experience.
For the best Blackboard Collaborate experience with your screen reader use Firefox® and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver.
Audio and Video Setup
The Instructor of a course will determine if students can share audio and video in a Collaborate session.
You must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard. You'll be asked to do this when you first join a session or when you first go to share your audio or video.
By default, the video is turned off and audio is muted after you complete the setup. Select the microphone and video camera icons any time during a session to turn them on or off.
Troubleshooting: How to Improve Session Connectivity
Here are some tips on how to improve your Blackboard Collaborate Ultra session if you experience poor connectivity.
Following these steps may improve the performance.
- Ensure you are connecting from a strong and reliable wifi or wired network.
- There are no set hardware system requirements for Collaborate Ultra. Mozilla Firefox or Google Chrome is recommended. In general, if the system can run Firefox or Chrome, then Collaborate Ultra is supported.
- Since Collaborate Ultra is run inside of the web browser, it is recommended to keep the number of web browser tabs to a minimum in order to maximize available system memory.
- USB connected webcams do not work as well while integrated video will provide a better overall experience.
- Disable webcams unless needed for instruction. Presenters and participants need not use their webcam to share video. Moderators can disable participants' webcams.
- For PowerPoint presentations: Presenters can use the File Share option to improve session performance for participants with low bandwidth.
(Note: A participant may not be able to control some of the administrative or moderator functions in a Collaborate Ultra session)
I am a first time user. What do I do prior to the first session?
How do I join a session?
- Your instructor will provide a session link either in your Blackboard Learn course or through email.
- Please join a session at least 5 minutes before the scheduled start time to ensure that you have adequate time to sign in and check your audio and video.
Technical support is provided by Blackboard through the Blackboard Support website.