Welcome to Arkansas State University!

Information and Technology Services

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ITS Knowledge Base

Have questions about any ITS related products or services? Be sure to check out our Knowledge Base for answers and information. 


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Don't Phish My Computer

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Previous Maintenance or Outages

The weekend following the 3rd Friday of each month is the regularly scheduled “Maintenance Window” for enterprise IT systems.  Occasionally the dates are adjusted to accommodate other University business processes but in general these are the weekends you can expect downtime on major systems.

The Banner System will be unavailable from 5:00 pm Friday, April 17 until 8:00 pm Saturday, April 18 to install Ellucian provided patches and upgrades to the system.  In the event the upgrades are completed earlier, the system will be restored as early as possible.  We apologize for the inconvenience.

The Banner System will be unavailable from 5:00 pm Friday, May 15 until 6:00 am Monday, May 18 to complete required upgrades to the system.  In the event the upgrades are completed earlier, the system will be restored as early as possible.  We apologize for the inconvenience.

 

 

 


Internet Utilization

Have you ever wondered when the campus Internet traffic peaks?


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Blackboard Learn Support Update

Browsers supported by Blackboard Learn (SP 11)   Mac's (Apple) or PC's  (Windows)

JAWS and Java Support

Technologies not supported by Blackboard Learn  (SP 11)