Welcome to Arkansas State University!

Information and Technology Services

ITS building

INB Fix after the Upgrade:

Several people have experienced an issue with opening Banner INB after the weekend updates:

Below is a link to a document that might help to open this tool.



Previous Maintenance or Outages

Banner Downtime

The Banner System (INB, Self-Service, Travel & Expense, Workflow and Effort Certification) will be down Friday, August 12, 2016 from 5 pm until midnight to complete required updates. If the process is completed earlier, services will be restored at that time. We apologize for any inconvenience.

The first quarter Banner maintenance window will begin at 5:00 pm on Friday, April 8 and continue through the weekend.  Banner INB, SSB, Travel & Expense and class updates to Blackboard from Banner will not be available during this time.  Please plan accordingly.

The weekend following the 3rd Friday of each month is the regularly scheduled “Maintenance Window” for enterprise IT systems.  Occasionally the dates are adjusted to accommodate other University business processes but in general these are the weekends you can expect downtime on major systems.

More Quicklinks


Cisco VPN AnyConnect  (Instructions for Windows)

Cisco VPN AnyConnect (Instructions for Mac)

If you are having problems downloading the Cisco VPN AnyConnect client, please Visit our Software Downloads page.

Faculty List Serv

Information on how to subscribe to FacultyL

Internet Utilization

Have you ever wondered when the campus Internet traffic peaks?

View the real-time chart >>
Blackboard Learn Support Update

Browsers supported by Blackboard Learn (SP 11)   Mac's (Apple) or PC's  (Windows)

JAWS and Java Support

Technologies not supported by Blackboard Learn  (SP 11)