Click on each question to view the answer. Click the question again to hide the answer again.
How do I pay my bill?
Go to
In.Astate and click on the self-service tab. Under
the Student Records link you will find your account summary by term and be given the opportunity to pay online
at the bottom of the page. Should you choose, you can pay in person at the cashier's window located on the
second floor of the student union. You may also mail a check to:
Student Account Services
P.O. Box 1680
State University, AR 72467
What is my student ID#?
Your student ID# is generated when you are admitted to ASU. You should receive this number with login
information in your admit letter from the Office of Admissions.
How can I get loan deferment information?
Students can obtain enrollment verifications in Banner Self-Service. This feature is located under
the Student Tab. Under this tab select "Student Records". Click on the last choice, "Enrollment
Verification through Student Clearinghouse". Outside agencies can obtain enrollment verifications
from the
Student Clearinghouse or by calling
703-742-4200.
What is my PIN#?
You will use two different PINs (Personal Identification Numbers) when applying for
ASU Jonesboro Academic Partnership programs. The first PIN is one you will choose
when completing the application online. You will create it when logging into the
Self-Service system. This PIN number will be used each time you log back in to
check the status of your application.
The second PIN number will be assigned to you when you are admitted to the program. The
initial PIN number is your date of birth in a MMDDYY format. Once this PIN number is
assigned, you will be able to change it to a more secure, secret number combination and
we encourage you to do so.
Do I have to register for all of the courses at one time?
No, although it may be easier to register for all the courses available at one time. Registering
for all of the courses available in the term will also assist in your Financial Aid processing. However,
you can register for each one individually before the course deadline.
Do I have to use the University email?
Yes. Once you have been officially admitted into the program, you need to set up your University
email. All official communication will be sent only to this account.
May I pay in installments?
Yes. A payment of $495.00 plus a $25.00 installment fee must be paid by three business
days before the course starts. An installment agreement must also be filled out
and faxed or mailed to:
Student Account Services
P.O. Box 1680
State University, AR 72467
Fax: 870-972-3211
View the installment agreement (.pdf)
Is financial aid available?
Eligible students may borrow federal student loans through Federal Stafford Student Loans to pay
for their educational program. Allow five to six weeks for the student loan to process. To apply:
- Complete the Academic Partnerships Financial Aid Request Form.
- Complete the Free Application for Federal Student Aid (FAFSA)
online application. Indicate 001090 as your school code on the application.
ASU financial aid office representatives will provide you instructions for the student loan process
once they have received the Financial Aid Request Form and the application results from the FAFSA.
Go to
www.astate.edu/finaid/ for additional information
regarding financial aid at Arkansas State University.
