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Criteria

For all categories, award nominees should be individuals who exemplify professionalism and a dedication to excellence in service, and perform above the standard to improve programs of Arkansas State University-Jonesboro.

Outstanding Part-Time Award – Individual (Award $500)

  • Recognizes a part-time employee and/or student of the university
  • Day-to-day contributions to the department’s mission are exceptional
  • Outstanding performance related to a particular project
  • Overall job performance

Rookie of the Year – Individual (Award of $1,000)

  • Less than two years of service (as of March 15)
  • Excels in all aspects of his/her responsibilities
  • Excellent work ethic
  • Extraordinary impact on the department as a role model
  • Obvious connection with students, staff, faculty and/or administrators

Enhancing the Student Experience Award – Individual  (Award $1,500)

  • Places student interests at the heart of everything they do
  • Goes “above and beyond” their job responsibilities while exhibiting a clear connection to the students
  • Demonstrates exceptional service to assist students

“STAR” Award (Service, Teamwork, Attitude, Reliability) – Individual (Award $1,500)

  • Service: provides outstanding customer service, whether to students, faculty, parents, co-workers or community members
  • Teamwork: develops and encourages cooperation and collaboration, while displaying outstanding group effort.  The nominee also consistently offers support, assistance and encouragement to co-workers, often without being asked to do so.
  • Attitude: consistently demonstrates patience, good humor and enthusiasm while on the job.  The nominee also demonstrates excellence in resolving conflicts and/or facing challenges.
  • Reliability: provides prompt, efficient and reliable service.  The nominee is both dependable and trustworthy, and instills in his or her co-workers a sense of responsibility and dedication to A-State.

Team Player – Individual (Award $1,500)

  • Exceeds expectations within the department
  • Interacts with constituents above and beyond one’s duties and responsibilities
  • Creates a positive impression of his/her department by a spirit of service
  • Impacts the department and others in some significant fashion
  • Possesses a willingness to collaborate and tends to be more concerned about getting the job accomplished rather than receiving credit


Unsung Hero – Individual (Award $1,500)

  • Staff member who, through his/her daily work over a significant period of time, consistently demonstrates excellence
  • Individual’s contributions may have gone “unnoticed” by much of the community as he/she works "behind the scenes” with great humility
  • Extraordinary efforts in performing tasks other than his/her own normal job duties
  • Shows enthusiasm and initiative, and displays a customer-oriented attitude

Team Achievement – Departmental (Award Traveling Trophy) Includes, but is not limited to a department, committee, task force

  • Addresses a problem/opportunity resulting in subsequent savings or improved service to customers/clients
  • Achieves cooperation/collaboration, outstanding service and building community
  • Group works exceptionally well with others, both within the department and throughout the ASU-J community
  • Possesses a willingness to collaborate and tends to be more concerned about getting the job accomplished rather than receiving credit
  • Thinking across division or office of how this situation will impact others