Welcome to Arkansas State University!

Frequently Asked Questions

Listed below are some frequently asked questions. If you can't find the answer to your question, contact Residence Life.

Do I have to be admitted to ASU before I can apply for housing?

Yes, before you can apply for housing you must be formally admitted into the University. This includes receiving your student identification number along with information to set up your username and password for the myCampus Portal.

How do I apply for on campus housing?

Before you begin the application process you will first need to activate/create your student username.

Activate my Digital ID >>


Once you activate your student username you will need to navigate to the myCampus Portal.

Go to the myCampus portal >>


You will use the username and password that you previously activated. Once you have successfully logged in, you will see a set of External Applications. You should click on the A-State Housing Portal icon and it will direct you to the application process. In order to successfully complete the electronic application, you are encouraged to read and follow directions on each screen in the portal.

When/Where do I pay the $100 housing deposit?

You are encouraged to pay the deposit as early as possible. You have four payment options:

In Person

To pay in person, visit the Cashier’s Window on the second floor of the Carl R. Reng Student Union. The Cashier’s Window hours of operation are Monday – Friday 8:00 AM – 4:30 PM except recognized holidays.

Mail

Checks or money orders should be mailed to ASU Treasurer’s Office, P.O. Box 2640, State University, AR 72467; please include your student ID number on the check or money order and indicate payment is for housing deposit.

Over the Phone

You can make payment via phone by calling the Cashier’s window at (870) 972–3847.

Online

To pay online, log into myCampus, the campus portal. Once you have successfully logged in, you will see a set of External Applications. You should click on the A-State Housing Portal icon.

Please note that once the ASU Treasurer’s Office receives the deposit it takes 24 hours to show on your housing application. 


What happens if I change my mind after completing my application and deposit?

New Students
  • Prior to July 1: You can cancel your housing contract and avoid forfeiture of deposit.
  • Between July 1 - August 1: You can cancel your housing contract but will forfeit your deposit.
Returning Students
  • Prior to May 15: You can cancel your housing contract and avoid forfeiture of deposit.
  • Between May 15 - August 1:  You can cancel your housing contract but will forfeit your deposit.

Cancellation request must be in writing. This can be done via email at reslife@astate.edu or by mail P.O. Box 2774, State University, AR 72467. Please refer to the ASU Housing Contract for complete details regarding the cancellation policy.

As a freshman can I live at home and commute to Arkansas State University?

Freshmen not living at the legal residence of his or her parent(s) or legal guardian(s) are required to live in on-campus housing. We believe that the on-campus housing experience will contribute to college success hence better grades and eventually graduation. Students living on campus will have more opportunities to connect to the University. Freshmen (including students planning to live with parents or guardians) may request a release from this policy by completing the On-Campus Requirement Waiver Form. Requests along with appropriate documentation will be reviewed by a committee for a decision. 

What size bedding will I need to bring?

Honors Living-Learning Community double rooms, Arkansas, Kays, University, NorthPark Quads, and Collegiate Park have twin-sized beds. Honor Living-Learning Community single rooms, Red Wolf Den, STEM Den and ROTC Living-Learning Communities have full-sized beds. The dimensions of the twin sized mattresses are 36”x80”. The dimensions of the full-sized mattresses are 54” x 75”.

Can I tour the building/room I will be living in?

Arkansas State University has “show” rooms in designated buildings. You can arrange to see one or more of these “show” rooms by calling our office at (870) 972-2042. 

How can I request a private room?

Private rooms are assigned only if space is available. Students can request to be placed on a private room waiting list at the front desk of the residence hall in which they are assigned during the first week of fall and spring classes. Students on the waiting list will be placed in order according to date of housing deposits. If space becomes available and a private room can be offered, you will be contacted via email by the Assignments Coordinator.

When will I receive my room assignment?

After you have made an application in the stAte Housing Portal, you will be contacted via email during the spring with instructions on how you will select your room. You will actually select the building and room where you will live. Please check your email regularly. 

How will Residence Life communicate with me?

Our preferred method of communications is through email. We will use the personal email provided on your Admissions application until you either attend an Orientation session or become an ASU concurrent student at which point we will use your official ASU student email account.