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Welcome to the A-State IT Store 

The A-State IT Store is committed to fulfilling the technology needs of the students, faculty, and staff at Arkansas State University by offering the latest and greatest in consumer electronics. The A-State IT Store is also focused on providing exceptional consumer service. Staff at the A-State IT Store won't just sell you a computer or tablet, they will also help you set it up, make sure you know how to use it, and be there to answer any questions that you may have.

Here are the five philosophies at the A-State IT Store:

  • Purchase

The A-State IT Store offers “Pack Pricing” on computers and tablets to A-State students, faculty, and staff. If you are in need of a new laptop, tablet, or desktop computer, or if all you need is a charger, the A-State IT Store has that and everything else that you might need throughout your time at Arkansas State

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  • Support The A-State IT Store's IT professionals are here to help to answer any questions that you may have along the way. The ITSI Help Desk, in conjunction with the A-State IT Store, is committed to providing you quality assistance with any technological problem(s) you may face.

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  • Recycle: The A-State IT Store has partnered with Encore to provide a convenient was for customers to recycle their old, unwanted devices for store credit, including laptops, cell phones, and tablets,plus various others.Throughout the year the A-State IT Store hosts several events that customers can take advantage of. Gift-wrapping is available at Christmas and the store is open late during faculty and staff events to allow those who want to shop ample time after the normal business hours. The A-State IT Store offers a trade-in program for all those old devices you don't want or need anymore and we are able to give you a store gift card to put down on a new device. Centralized Help Desk: The A-State IT Store is not all about sales as it is also a home to the Help Desk, a centralized are to assist with questions and issues regarding your technology. The university provides Microsoft Office 365 free to students and the A-State IT Store can assist in the download process as well as communicating with the hosted site to make sure the credentials are correct. We also provide tips and tricks on devices to make sure the customer is using the tools that they need to get the most out of their device.
  • Protect 

The A-State IT Stores offers both AppleCare and;   Safeware, giving students the peace of mind of knowing that their device is protected during their collegiate endeavors.

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  • Repair: The A-State IT Store's IT professionals are here to serve you no matter how big or small your problem may be. Our support technicians are able to assist customers with virus removal, data transfers, and OS recovery, among other services. 

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Throughout the year the A-State IT Store hosts several events that customers can take advantage of. Gift-wrapping is available at Christmas and the store is open late during faculty and staff events to allow those who want to shop ample time after the normal business hours.

The A-State IT Store offers a trade-in program for all those old devices you don’t want or need any more and we are able to give you an store gift card to put down on a new device.

  • Centralized Help Desk

 

The A-State IT Store is not all about sales as it is also home to the Help Desk,  centralized area to assist with questions and issues regarding your technology. The university provides Microsoft Office 365 free to students and the A-State IT Store can assist in the download process as well  as communicating with the hosted site to make sure the credentials are correct.

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We also provide tips and tricks on devices to make sure the customer is using the tools that they need to get the most out of their device.

  • Student Development 

The A-State IT Store is not only a one-stop shop for all of your IT needs but we are also employing student workers across various majors that are learning first hand real world experience.

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Over the last 5 years we have aided in the development of students first jobs and assisted them in recognizing their potential or clarifying their choice for a career path. Whether a student is interested in pursuing a career in sales, marketing, or other related field, the A-State IT Store is the perfect place to gain experience.

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Internships are available at the A-State IT Store as well as the help desk as part of the Response Team, providing excellent customer service and learning experiences in the technology domain. Having our student workers helping with all aspects of the business and understanding deadlines and providing a workplace with youthful flare is what makes the IT Store a joyful spirit on campus.

  • Howl May We Help You

We look forward to seeing you in the store to help with any technical needs that you might have or just to stop by check out what store has to offer. If you have any questions feel free to check out our website http://itstore.astate.edu or give us a call at 870-972-3500. We are located on the south side of Wilson hall facing the memorial arch. Our business hours are Monday – Friday 8am – 5pm.