Welcome to Arkansas State University!

Blackboard Collaborate™ is a simple, convenient, and reliable web conferencing solution built for education and training. Engage with the material and your students. Thanks to robust collaboration and conference tools, everyone feels like they're in the same room together, regardless of their location or device.

Every Blackboard course has access to a Collaborate Course Room for instant collaboration. 

For more information about using Blackboard Collaborate, please contact the Faculty Center at ittclab@astate.edu or (870) 972-2012.

  • Browser Support

    While Collaborate supports all browsers, Chrome or Firefox gives you the best experience.

    For the best Blackboard Collaborate experience with your screen reader use Firefox® and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver.

    More on browser support

    More on accessibility in Collaborate

  • Get set up to use your audio and video

    Audio and Video SetupYou must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard.

    You'll be asked to do this when you first join a session or when you first go to share your audio or video.

    1. Open the Collaborate panel and select My Settings.
    2. Select Set Up your Camera and Microphone.
    3. Choose the microphone you want to use. Collaborate tells you that you sound great when it is receiving your audio. Select Yes, it's working to proceed.
    4. Choose the camera you want to use. Collaborate tells you that you look great when it is receiving your video. Select Yes, it's working to proceed.

    More on using your audio and video

    By default, the video is turned off and audio is muted after you complete the setup. Select the microphone and video camera icons any time during a session to turn them on or off.

    You can adjust your speaker and microphone volume any time in My Settings.

  • Add a Profile Picture

    collab_ultra_participant_avatarHaving a social presence can be critical to a successful online learning experience. Something simple as adding a profile image can make learners more comfortable with participating online.

    1. Open the Collaborate panel and select My Settings.
    2. Point to the avatar and select it.
    3. Upload any image or use your device camera to take a photo. You can choose to use this profile picture for every session.
    4. Adjust the image area.
    5. Select I Like it!
  • Trouble Shooting: How to Improve Session Connectivity

    Here are some tips on how to improve your Blackboard Collaborate Ultra session if you experience poor connectivity.

    Following these steps may improve the performance.

    • Ensure you are connecting from a strong and reliable wifi or wired network.
    • There are no set hardware system requirements for Collaborate Ultra. Mozilla Firefox or Google Chrome is recommended. In general, if the system can run Firefox or Chrome, then Collaborate Ultra is supported.
    • Since Collaborate Ultra is run inside of the web browser, it is recommended to keep the number of web browser tabs to a minimum in order to maximize available system memory. 
    • USB connected webcams do not work as well while integrated video will provide a better overall experience.
    • Disable webcams unless needed for instruction. Presenters and participants need not use their webcam to share video. Moderators can disable participants' webcams.
    • For PowerPoint presentations: Presenters can use the File Share option, over Application Sharing, to improve session performance for participants with low bandwidth.

    (Note: A participant may not be able to control some of the administrative or moderator functions in a Collaborate Ultra session)