Live Online Webinars and Workshops from Dale Carnegie Digital
Successful Public Speaking
Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn you from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world.
Successful Public Speaking will teach you the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders and successful business people. Acquire the tools that you need to speak confidently at your next meeting or presentation!
Who Should Attend: Anyone who wants to build confidence and overcome the fears associated with public speaking. Business professionals will gain the skills to clearly and effectively present materials to teams, organizations, or public groups.
You will learn how to:
- Identify reasons for fears
- Apply tools to minimize fear and nervousness
- Explain and use preparation methods to build confidence
- Plan an opening, message delivery, and closing that have impact
- Use specific techniques to reduce anxiety and engage an audience
|May 17||1:00 a.m. - 1:00 p.m. Eastern|
|May 28||3:00 p.m. - 6:00 p.m. Eastern|
|June 10||2:00 p.m. - 5:00 p.m. Eastern
Performance Reviews that Motivate
Let’s face it. We don’t often think that "performance review" and "motivation" belong in the same sentence. Performance reviews can cause anxiety in the associates being appraised and the manager responsible for conducting them.
An effective performance review can be an opportunity for honest, open conversation about positive and negative results. It can inspire and engage people when it is focused on plans for the future. By setting expectations and helping associates to create achievable targets well in advance, then coaching and providing adequate feedback throughout the year, performance management becomes part of the culture rather than a dreaded annual event.
People support what they help to create. Very few people are motivated by criticism. In this fast-paced webinar, explore ways to conduct RAVE performance reviews and plan your performance conversations so that staff members feel encouraged, inspired and ready to exceed expectations.
Who should attend: Any manager who needs to conduct performance reviews for their associates.
You will learn how to:
- Recognize the steps that make performance reviews something to RAVE about
- Identify the more than 25 "dos" and "don’ts" for an effective performance conversation
- Follow a proven 8-step process for planning out performance review meetings with your associates
- Use the provided Performance Review Meeting Worksheet to keep the meeting focused and effective
|May 21||11:00 a.m. - 12:00 p.m. Eastern|
|June 7||1:00 p.m. - 2:00 p.m. Eastern|
Step Up to Leadership
Employees are open to influence and motivation. "If you tell me what to do, I will do it to protect my job. But if you inspire me to do it, I will do it to the best of my ability." Supervisors who understand this simple truth and know how to apply it are the ones who generate results in today's organizations. Great managers develop high-performance teams that get results because they know how to lead a team, not just manage it. This two-part program will smooth your transition from individual contributor to supervisor to leader. You will learn the basics like delegation, time management, and performance appraisal techniques, and gain insights into the more advanced aspects of leadership needed to inspire and motivate teams.
|May 21, 28||2:00 p.m. - 5:00 p.m. Eastern|
|June 4, 11||10:00 a.m. - 1:00 p.m Eastern|
How to Win Friends and Influence Business People
For 100 years, professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of professional and personal success. His name is synonymous with How to Win Friends and Influence People – setting the standard for interpersonal effectiveness –with tenets that are as valid now as when the book was first written. Learn to achieve results by communicating professionally and confidently in business situations. Become effective expressing your ideas in ways that are heard, and help you generate enthusiasm from managers, co-workers, staff, and clients.
|June 4, 11, 18, 25||2:00 p.m. - 5:00 p.m. Eastern|
|July 11, 18, 25, Aug 1||10:00 a.m. - 1:00 p.m Eastern|
How to Cold Call and Build New Customers
Cold calling has never been tougher. As soon as the prospect figures out you're a sales person the immediate responses are "no budget," "we're in a purchasing freeze", or "call me in six months if things are any better."
But we all know that there is always money available to buy something that provides real value to the prospect. The trick is to get your value proposition in front of the prospect in such a compelling way that you turn off the automatic "no" response.
Who should attend: Sales people, account executives, appointment setters, inside sales representatives, and sales managers - anyone who wants to develop new business through successful cold calling.
You will learn how to:
- Systematically search for new opportunities
- Employ 7 techniques to charge yourself up to make cold calls
- Apply 10 proven strategies to get past the gatekeeper
- Leave voice mail messages that create callbacks
- Understand what buyers want and how to get them excited
- Ensure that prospects will want to take your call
- Revive dead accounts
- Understand your value proposition
- Ask powerful questions that engage your prospect
- Anticipate objections and turn them around
- Set more appointments with qualified buyers
- Come across as poised and confident
- Use new business development to double your sales
- Develop creative ways to position your product or service
|May 14||3:00 p.m. - 6:00 p.m. Eastern|
|May 30||6:00 p.m. - 9:00 p.m. Eastern|